CVS at 602 West Grand Parkway South, Katy

Reviews

• vanessa zagala

  Mar 28, 2018
  ★ ☆ ☆ ☆ ☆
  The man at the pharmacy names MARK. Was very very VERY rude consistently arguing with me instead of just kindly fixing the problem his coworker made which was already bad enough to deal with. I felt attacked and like he was talking down on me instead of resolving the issue to reimburse me for the money mistake GERRY made. He then put aside the medication that was ready back on the shelf, said they would call me up shortly and then when the line died down, mind you it was people who were there after me, he THEN called me up . So who was “they” and why did he just make me wait in line for a third time just to asist me further. He did it on purpose. Knowing i was already frustrated and had been waiting. This was very bad customer service and I will avoid his assitance everytime i go here if i continue to go here at that matter. I’ve already contacted customer relations and hopefully they resolve this problem and get with their employees on more training because obviously they don’t know how to treat GUESTS . this is unacceptable.
• Ping Harnage

  Dec 24, 2017
  ★ ☆ ☆ ☆ ☆
  I will definitely rate zero if they have zero. The store manager whose name Jacobs was rude and did not what he is doing. He refused to check out because he ruled this store that you cannot made more than twice transitions which sounds ridiculous and he argued with you. Never go back again and on black list!

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